The Announcements page is to inform the university community of the status and or security of University of Chicago resources - specifically NSIT and facilities resources (i.e. network, buildings, etc.) http://hp-announce.uchicago.edu Sat, 07 Nov 2009 03:56:49 CST FeedCreator 1.7.2 Copyright 2009, University of Chicago Networking Services & Information Technologies support@uchicago.edu weberror@listhost.uchicago.edu http://blogs.law.harvard.edu/tech/rss 30 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=799 On Tuesday, November 10th a crane lift will take place to lift equipment onto Hutchinson Commons. The lift will take place between 5:00AM-6:00AM. Below is a list of activities the campus community can expect in regards to this work: --57th Street and University Avenue will remain open to traffic. --Approximately 10 parking spaces on the south side of 57th Street between University Avenue and the Hutchinson Commons loading dock will be blocked for the crane. --Contractors will be utilizing a 40 ton crane to lift equipment onto Hutchinson Commons. The boom length (50ft. max)will not exceed the height of Mitchell Tower. --Pedestrian traffic will not be available on the south side of 57th Street, and will be directed to the north side of the street. Please contact Andy Cobb, Hull Court Engineering Supervisor, at (773) 834-1428 with questions or concerns. Anita Fowler - Facilities <afowler@uchicago.edu> Facilities Fri, 06 Nov 2009 12:20:32 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=799 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=798 Please be aware on Monday, November 9th the City of Chicago Department of Sewers will be performing work on Ellis and University Avenues to repair sewer catch basins. Below is a list of activities the campus community can expect in regards to this work: The work will be performed in the curb lane near the following addresses: --5812 S. Ellis Avenue Surgery Brain Research Pavilion --5747 S. Ellis Avenue Jones Laboratory --5732 S. University Avenue Mandel Hall --Parking will be restricted around the work areas. --The work will be noisy at times as the sewer catch basins are excavated. --Ellis and University avenues will remain open during this work; however, traffic may become congested at times as the repair work takes place. --If you have any questions or concerns, please contact John Carey, Client Services Manager for Facilities Services at 834-6706. Anita Fowler - Facilities <afowler@uchicago.edu> Facilities Thu, 05 Nov 2009 16:23:32 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=798 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=797 At approximately 9 a.m. CDT on 30 October 2009 Find IT has been restored to normal functionality. Cathy Hancock - Client Relations <hancock@uchicago.edu> NSIT Fri, 30 Oct 2009 09:38:07 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=797 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=796 Find IT, NSIT's service catalog, is currently unavailable. We are in communication with the vendor to resolve this problem. Cathy Hancock - Client Relations <hancock@uchicago.edu> NSIT Thu, 29 Oct 2009 16:40:37 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=796 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=795 On the afternoon of Tuesday, October 27th, NSIT began receiving reports of isolated problems logging in to the University VPN. The problem was tracked to a missing attribute on the users' CNetIDs. Further investigation revealed that approximately 10% of our users were incorrectly missing this attribute. The root cause of the problem was corrupted data in the database managing the VPN access group. As of 6:15 PM, this corruption has been cleaned out, correct information restored, and all eligible users can once again access the VPN. Corey Liss - NSIT Support <cpl1@uchicago.edu> NSIT Tue, 27 Oct 2009 22:19:35 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=795 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=794 Email being sent to @uchicago addresses is rotated through one of three mail servers for delivery. At approximately 2 PM Tuesday, 27 October, a cache problem on one of these servers caused incoming messages routed through that server to be returned to their senders. As of 5:15 PM, the cache problem has been cleared, and normal email delivery has been restored. This problem was unrelated to problems some users are having logging on to the VPN; NSIT staff are still working on that issue. Corey Liss - NSIT Support <cpl1@uchicago.edu> NSIT Tue, 27 Oct 2009 17:27:09 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=794 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=793 NSIT has received complaints that some users are unable to log in to the University VPN service. The issue has been traced to a missing attribute on the users' CNetIDs; further investigation suggests that this attribute is missing for around 10% of our users. NSIT staff are currently working to restore this attribute and normal VPN access. This problem is unrelated to ongoing problems with email delivery to @uchicago.edu addresses. Corey Liss - NSIT Support <cpl1@uchicago.edu> NSIT Tue, 27 Oct 2009 16:59:36 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=793 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=792 NSIT has received reports of sporadic problems with email delivery; some messages sent to @uchicago.edu addresses are being returned to senders. The problem has been traced to one of the three incoming email servers we have in rotation, and NSIT staff is currently working to resolve the issue. Corey Liss - NSIT Support <cpl1@uchicago.edu> NSIT Tue, 27 Oct 2009 16:53:25 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=792 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=791 Please be aware that Parking will be closed along the north side of 61st Street between Greenwood Avenue and Ellis Avenue, and on the east side of Ellis Avenue between 60th & 61st Street for repair work on the South Campus Residence Hall. Below is a list of activities the campus community can expect in regards to this work: --Parking along the north side of 61st Street and the east side of Ellis Avenue will be closed from 8am 4pm. --Construction vehicles will be utilizing the parking lane to perform limestone and window repair work on the South Campus Residence Hall building. --Pedestrian access along the north side of 61st Street and the east side of Ellis Avenue will be restricted during construction activities. Please contact Thomas Arey, Project Manager for Facilities Services, at (773) 834-8938, with questions or concerns. Anita Fowler - Facilities <afowler@uchicago.edu> Facilities Fri, 23 Oct 2009 09:14:21 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=791 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=790 Please be aware between October 22nd and November 2nd construction will take place on the south side of 58th Street along Abbott Hall to replace the sidewalk and driveway. Below is a list of activities the campus community can expect in regards to this work: --During this time, the sidewalk on the south side of 58th Street along Abbott Hall will be closed. Pedestrians will be directed to use the sidewalk on the north side of 58th Street. --58th Street will remain open to vehicles during the construction. There will be no impact to the Bookstore and Ingleside loading docks. --There will be no parking along the south side of 58th Street from Drexel Avenue to the cul-de-sac near the Surgery Brain Research Pavilion. --The Abbott Hall Archway doors will be closed to all but Emergency egress from Abbott Hall. Occupants will utilize the Surgery Brain Pavilion Entrance for normal access. If you have any questions or concerns, please contact Steve Barstatis, Project Manager for the Medical Center at 773-702-6295. Anita Fowler - Facilities <afowler@uchicago.edu> Facilities Wed, 21 Oct 2009 12:38:12 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=790 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=789 Please be aware Drexel Avenue between 60th and 61st Streets will be closed on Saturday, October 24, 2009 between 7:00 AM and 3:00 PM for a crane lift. Below is a list of activities the campus community can expect in regards to this work: --NO traffic will be allowed on Drexel Avenue south of the Parking Structure entrance on Drexel and 61st Street. --All parking will be eliminated on the east and west sides of Drexel Avenue between the Parking Structure entrance on Drexel and 61st Street. --Contractors will be utilizing a 12 ton crane with a maximum boom height of 147 feet to install equipment on to the Parking Structure. --Pedestrian traffic will not be available on the west side of Drexel Avenue, and will be directed to the east side of the street. --Signage will be posted notifying motorists and pedestrians of the street and sidewalk closure. --The work is weather permitting. In the event of inclement weather, the lift will take place on Sunday, October 25, 2009. Please contact John Carey, Client Services Manager for Facilities Services, at (773) 834-6706, with questions or concerns. Anita Fowler - Facilities <afowler@uchicago.edu> Facilities Wed, 21 Oct 2009 12:08:36 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=789 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=788 On Sunday, October 18th, the University of Chicago Medical Center will be hosting the annual Comer Kids Classic 5K Run on the Main Quadrangle. All University students, staff, and faculty are invited to participate. Further information can be found at www.uchicagokidshospital.org/race. Below is a list of activities the campus community can expect in regards to this work: --Parking will be closed along University Avenue between 58th Street and 57th Street, as well as along 57th Street between Cobb Gate and University Avenue. --Vehicles will be accessing the Main Quadrangle Pedestrian Zone during the event. --Crews will be on-site constructing tents and laying out the event site from 5:30am until 7:00am, and again from 11:30am until 2:00pm for clean-up. --Some areas of the Main Quadrangle will have temporary restricted access for the set-up, the event, and for clean-up. For questions or concerns regarding the event, please contact Shana Melanson at (773) 702-0544. For facilities related questions or concerns, please contact Kevin Gunnerson, Campus Client Services Manager, at (773) 834-3733. Anita Fowler - Facilities <afowler@uchicago.edu> Facilities Wed, 14 Oct 2009 15:33:18 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=788 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=787 NSIT Systems Engineers identified the cause for the slowness impacting a portion of the cMail system which began earlier this afternoon. An automated backup system erroneously began backing-up the storage system for one of the backend mail systems, which degraded the performance for users on that system. NSIT Systems Engineers cancelled the erroneous backup job at approximately 1:45PM. The impacted mail system has cleared its backlog and resumed normal operation. Dave Neuhoff - Support Line <dneuhoff@uchicago.edu> NSIT Thu, 08 Oct 2009 14:50:08 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=787 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=786 NSIT Systems Engineers have identified the cause for the slowness impacting a portion of the cMail system which began earlier this afternoon. An automated backup system erroneously began backing-up the storage system for one of the backend mail systems, which degraded the performance for users on that system. NSIT Systems Engineers cancelled the erroneous backup job at approximately 1:45PM. Individuals may experience degraded performance as the impacted mail system returns to normal operation. Dave Neuhoff - Support Line <dneuhoff@uchicago.edu> NSIT Thu, 08 Oct 2009 14:03:33 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=786 http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=785 NSIT is aware of recent performance issues on cMail, our central standard email system. This tends to take the form of long delays or hangs when logging in or accessing email for some, but not all users. NSIT Systems Engineers are investigating the issue and we will post more information as it becomes available. Dave Neuhoff - Support Line <dneuhoff@uchicago.edu> NSIT Thu, 08 Oct 2009 13:35:57 CST http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=785