RESOLVED: Phone Issues at Gleacher and 401 N Michigan
Mar. 8, 2013 - As of 11 a.m., phone service to and from Gleacher and 401 N Michigan is operating normally.
Recap of event: At 7:50 a.m., IT Services began receiving reports that clients at the Gleacher location of the Booth School of Business were unable to place outbound phone calls, and that some inbound calls were also failing. Later reports confirmed that 401 N Michigan was experiencing the same problem. ITS technicians traced the problem to a configuration error in a network switch and fully restored service by 11 a.m.