The University of Chicago

The University of Chicago Status Announcement

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RESOLVED: Data Center Connectivity

Jan. 10, 2013 - As of 2:30 p.m. all services are fully restored and operating normally.

Recap of event: At approximately 12:45 p.m. a network hardware problem in one of the data centers began causing sporadic or inconsistent connection problems to a number of services. By 1:45 p.m. xMail and Gargoyle, among other services, had become completely unavailable; people also began having problems authenticating to secure wireless, as well as problems with some telephones or voice features. ITS technicians were able to fully restore service by 2:30 p.m.