The University of Chicago

The University of Chicago Status Announcement

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RESOLVED: Network Name Server Issues

Dec. 10, 2012 - At approximately 9:45 p.m. this evening CPU load on the network name servers came under an unusually high load; as of approximately 10:15 p.m. the load reached a point that made the service unavailable. As a result people began having trouble reaching web, email, and other services on the Internet. ITS technicians were able to restart the servers and restore service by approximately 10:45 p.m. ITS will continue to monitor the service closely and will be consulting the vendor to track down the source of the problem and ensure it does not happen again.