The University of Chicago

The University of Chicago Status Announcement

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RESTORED: Service Outage

Nov. 2, 2012 - As of 6 p.m., all services are operating normally. Outlook users may need to restart their email client to fully re-connect to the mail server.

Recap of event: At approximately 4:30 p.m. a network configuration error caused a number of servers in the primary ITS data center to be cut off from the network. Most services failed over to redundant servers but some Outlook connections were briefly disrupted and a number of web servers became unavailable. ITS staff were able to restore the configuration and fully restore all services by 6 p.m.