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IT Services
| 05-12-2013 7:19 AM | Green |
Scheduled Database Maintenance: Complete May 12, 2013 - The upgrade to our primary administrative database server is complete. |
| 05-11-2013 10:57 AM | Yellow |
Scheduled Database Maintenance May 11, 2013 - On Sunday, May 12 between midnight and 6 am, we will be performing an upgrade to our primary administrative database server. This necessary work will result in an outage of several administrative web applications for up to two hours. Several portlets in the University portal, my.Uchicago.edu, will also be unavailable. During the outage, a note will appear in place of these sites informing users that the site is undergoing maintenance. We will test these sites after the upgrade is complete. |
| 05-08-2013 1:20 PM | Green |
Wireless Service Interruption May 8, 2013 - At approximately 12:40 p.m. a hard drive failure on a wireless gateway device disrupted non-secure wireless (SSID: uchicago) on the North side of campus. ITS technicians were able to manually fail over to a redundant device and restore service by 12:55 p.m. Secure wireless (SSID: uchicago-secure), Eduroam, and the Guest network were unaffected. |
| 04-30-2013 2:26 PM | Green |
Intercall Service Restored Apr. 30, 2013 - As of 2:15 p.m., access to the Intercall audioconference service has been fully restored. If you are still seeing issues, please contact the ITS Service Desk at 2-5800. Recap of event: At approximately 1 p.m., the toll-free dial-up number to the University's audioconference vendor, Intercall, stopped working. Callers were unable to connect consistently via the toll-free number. As of 2:15 p.m. Intercall believes that the issue has been resolved; ITS's tests are validating this belief. |
| 04-30-2013 1:47 PM | Yellow |
Problems with Intercall Audioconferences Apr. 30, 2013 - As of 1:30 p.m., ITS is aware of problems dialing in to the Intercall service used by the University for audioconferences. Calls to the standard Intercall toll-free 866 number are not connecting consistently. If you cannot get through to the automated service, you can still call into the University conference bridge by the direct number, +1-281-319-9162. ITS is working with Intercall to restore normal service as soon as possible. |
| 04-22-2013 9:03 PM | Green |
CTV Maintenance Complete Apr. 22, 2013 - As of 9 p.m. the emergency maintenance on CTV is complete. CTV service to both wired internet connections and set-top boxes is fully restored. |
| 04-19-2013 6:17 PM | Green |
cTV issue ongoing; other services operating normally Apr. 19, 2013 - As of 6 p.m., service to most cTV set-top boxes has been restored. IT Services will continue to work over the weekend to fully restore set-top box service. In the meantime, cTV continues to be available via a web browser from any computer using the wired network. |
| 03-26-2013 8:14 AM | Green |
RESOLVED: Several services in IT Services data center disrupted March 26, 2013 - Beginning at 7:20am, high network traffic resulted in severe degradation or unavailability of several services in the IT Services data centers. The source of the traffic volume was isolated, restoring normal service by 7:50am. |
| 03-08-2013 11:36 AM | Green |
RESOLVED: Phone Issues at Gleacher and 401 N Michigan Mar. 8, 2013 - As of 11 a.m., phone service to and from Gleacher and 401 N Michigan is operating normally. Recap of event: At 7:50 a.m., IT Services began receiving reports that clients at the Gleacher location of the Booth School of Business were unable to place outbound phone calls, and that some inbound calls were also failing. Later reports confirmed that 401 N Michigan was experiencing the same problem. ITS technicians traced the problem to a configuration error in a network switch and fully restored service by 11 a.m. |
| 02-10-2013 12:39 PM | Green |
Power Restored Feb. 10, 2013 - As of 12:30 p.m., power has been restored to campus and the network in the affected locations has been fully restored. Recap of event: At approximately 10:30 a.m., the south side of the Quads and some buildings east of the Quads between 58th and 59th St. lost electrical power; power was restored at approximately 12:30 p.m. No ITS services were affected outside the buildings which lost power. |
Facilities
| 05-07-2013 2:19 PM | Green |
58th & Ellis Updates Please be aware Ellis Avenue will be closed from 6 a.m. to 4 p.m. on Saturday, May 11 in relation to an ongoing construction project. (Read More...) |
| 05-02-2013 3:08 PM | Green |
Steam Vault Urgent Repairs Please be aware of urgent repairs to steam vaults beginning Monday, May 6 lasting through Friday, May 17 at three different locations on campus. The work will take place from 8 a.m. to 5 p.m. on weekdays. (Read More...) |
| 04-12-2013 11:13 AM | Green |
Campus Soil Borings Please be aware of soil borings being performed on the campus Tuesday, April 16. (Read More...) |
| 04-11-2013 12:02 PM | Green |
Regenstein Ramp Installation Please be aware crews will install an accessible ramp at Regenstein Library from Monday, April 22 through Friday, May 3. (Read More...) |
| 04-08-2013 9:46 AM | Green |
Landscape Services Interim Relocation Please be aware of interim relocation efforts for Facilities Services. (Read More...) |
| 04-04-2013 6:26 PM | Green |
Midway Crossings - Light Cleaning Please be aware crews are scheduled to clean the Midway Crossings lights (tall poles and ground level lighting) along Woodlawn Avenue and Ellis Avenue for up to four weeks beginning Monday, April 8. (Read More...) |
| 04-01-2013 11:36 AM | Green |
William Eckhardt Research Center - Tower Crane Erection Please be aware a tower crane will be erected at the William Eckhardt Research Center site from April 2 through April 5 to facilitate the start of construction of basement levels. (Read More...) |
| 04-01-2013 11:28 AM | Green |
Sidewalk repairs along Woodlawn Avenue Please be aware crews will conduct sidewalk repairs along a section of Woodlawn Avenue from Monday, April 1 through Saturday, April 6. (Read More...) |
| 03-28-2013 12:03 PM | Green |
Cobb Gate paver work Please be aware that work at Cobb Gate will be performed on Friday, March 29. (Read More...) |
| 03-22-2013 2:50 PM | Green |
Sidewalk repairs along Ellis Avenue Please be aware that work along Ellis Avenue will be performed on Monday, March 25 through Sunday, March 31. (Read More...) |