Harper Library

RSS Subscribe to the University Announcements RSS Feed [?]

U of C Status Announcements
NSIT - Green
NSIT - Green
Facilities - Green
Facilities - Green


NSIT
05-08-2008 9:29 AM Green Gargoyle System back up
NSIT has rectified the system issues from this morning.

The application is back up and available as normal

Once again, we appreciate your patience and understanding.

05-08-2008 8:57 AM Red Gargoyle System Outage
As of around 8am this morning, the Gargoyle system experienced problems and is currently unavailable.

NSIT staff are working diligently to resolve the problem.

Further updates will be provided as the situation becomes clear.

Thank you for your patience and understanding, as we work to stabilize the application

04-25-2008 2:23 PM Green Gargoyle Performance/Outage Issues
We have isolated the recent performance/outage problems to the running of some queries which produce a report output directly into MS Excel.

It seems that after the query has run on the database, the act of importing records directly into an Excel spreadsheet on the Gargoyle user's system, causes the Webserver to exceed the maximum session memory capacity imposed by the operating system. This is a Microsoft limit and is not reconfigurable.

This has only become apparent recently as reports of a larger nature are being run.

The Gargoyle team has made arrangements with the small subset of users who require these reports, for them to be run externally from Gargoyle.

Consequently, we do not anticipate any further system problems, and if you have not been approached individually, you may assume you can utilize the system as normal.

Once again, the Gargoyle team would like to thank you for your continued patience and understanding as we endeavor to provide a stable and efficient application environment.

04-24-2008 3:31 PM Yellow Gargoyle System performance Issues
We are experiencing some intermittent performance issues whereby a particular job causes the system to overload. we have asked the business area that runs this task to refrain, which seems to let the system stay stable.

Gargoyle is generally up and available, but be aware it may encounter random system outages

Further updates will be provided as they develop.

04-24-2008 9:08 AM Green Windows Login Problems resolved.
A domain login controller in the ADLOCAL Windows domain began refusing connections earlier this morning (Thursday, 24 April 2008). This caused a random subset of administrative users to be unable to log in to their Windows desktop machines. NSIT systems staff have fixed the problem; all login services should now be operating normally.
04-24-2008 8:49 AM Red Windows Login Problems
The NSIT Support Line is receiving numerous reports of problems logging on to ADLOCAL, the centrally administered Windows domain. Commonly, people are unable to log into their desktop Windows machine, and/or receive an error message about using cached credentials. NSIT systems and support staff are working to isolate and resolve the problem.
04-14-2008 1:35 PM Green Gargoyle outage update
The current problems on Gargoyle are resolved. Users should be able to perform normal functions. If you encounter any further problems, please send an e-mail to gargoylehelp@listhost.uchicago.edu. System administrators will be monitoring Gargoyle for any further problems.
03-17-2008 10:03 AM Yellow Password-stealing scam on campus

Over the weekend of March 15th, a large number of people on campus received email purporting to be from "THE UCHICAGO.EDU TEAM". This email asked the recipient to email back with their password to prevent their account from being "deactivated". This message did NOT come from NSIT or any University authority; it was a "phishing scam" used to steal people's passwords and accounts. If you responded to this message, you should change your password immediately. (Network Security is also working to identify accounts stolen by this scam and proactively lock them to prevent misuse.)

This is not the first time this scam has hit the campus, and will not be the last. You should be aware that, by policy, NSIT will NEVER contact you to ask for your password, either by phone or by email. It is also explicitly against University policy to send your password to anyone via email. If you should receive such a request via email, you should delete it without responding. For more information, see the Safecomputing website's article on Phishing at http://safecomputing.uchicago.edu/phishing/.

View all current events for NSIT



Facilities
05-06-2008 4:50 PM Green REGENSTEIN CHILLED WATER SYSTEM SHUTDOWN: Overnights, May 7-9, May 12-14

Beginning Wednesday, May 7th at 5:00 PM, work will begin to relocate the chilled water line west of the Regenstein Library. During this project, some buildings connected to the Regenstein chilled water distribution system will not have air conditioning. The air conditioning will be off between the hours of 6:00 PM and 7:00 AM each day of the project. While the chilled water distribution system is off, outside air will be used to cool the buildings. Following is a list of activities the campus community can expect in regards to this work:

--The chilled water shutdown will take place between the hours of 6:00 PM - 7:00 AM on the evenings of Wednesday, May 7th , Thursday, May 8th, Monday, May 12th, and Tuesday, May13th.

--Chilled water will be available during the hours of 7:00 AM - 6:00 PM to allow for air conditioning.
--Noisy equipment will be located on the south side of Erman Biology Center.  The equipment will be operated between 6:00 PM and 8:00 AM each day of the project.
--The sidewalk to the south of Erman Biology Center will be closed.
--On Monday, May 12th, the sidewalk and parking along 57th Street and west of the Regenstein main entrance will be closed.
--Project dates are subject to weather conditions.
--Signs will be posted directing pedestrians around work sites.

Please contact Mike Natarus, Project Manager with Facilities Services, at 773-834-1728 with questions or concerns.

04-04-2008 12:09 PM Green CONSTRUCTION ON 57th STREET: April 7 to May 25
Beginning Monday, April 7, 2008, construction will begin along the south side of 57th Street between Ellis and Drexel Avenues to install new steam pipes connecting the Gordon Center for Integrative Science (GCIS) to the Knapp Center for Biomedical Discover (KCBD) and to the Comer II Hospital. On Monday, April 14th, construction will also begin on the east side of Drexel Avenue south of 57th Street. Following is a list of activities the campus community can expect in regards to this work: --The sidewalk and parkway will be excavated to install new steam pipes. --Construction activities will include the use of a hydraulic press to install steel plates to shore the sides of the steam pipe trench. --For the duration of the project, parking will be eliminated on the north and south side of 57th Street west of the Biopsychologial Research Center & Research Institutes loading dock and the northeast entrance of GCIS. --For the duration of the project, parking will be eliminated on the east and west sides of Drexel Avenue from the intersection of 57th Street to GCIS loading dock and Comer II. --Two-way vehicle traffic will be maintained on 57th Street and Drexel Avenue during the project. --The pedestrian sidewalk on the south side of 57th Street and the east side of Drexel Avenue will be closed until May 25th. --The northeast entrance of GCIS between the A and B wings will remain open during the project. --Sidewalk signage will be posted to inform the public of the sidewalk closures. Please contact Darsh Wadhwa, Project Manager for Facilities Services, at (773) 834-5279, with questions or concerns.
View all current events for Facilities