The application is back up and available as normal

Once again, we appreciate your patience and understanding.

NSIT staff are working diligently to resolve the problem.

Further updates will be provided as the situation becomes clear.

Thank you for your patience and understanding, as we work to stabilize the application

It seems that after the query has run on the database, the act of importing records directly into an Excel spreadsheet on the Gargoyle user's system, causes the Webserver to exceed the maximum session memory capacity imposed by the operating system. This is a Microsoft limit and is not reconfigurable.

This has only become apparent recently as reports of a larger nature are being run.

The Gargoyle team has made arrangements with the small subset of users who require these reports, for them to be run externally from Gargoyle.

Consequently, we do not anticipate any further system problems, and if you have not been approached individually, you may assume you can utilize the system as normal.

Once again, the Gargoyle team would like to thank you for your continued patience and understanding as we endeavor to provide a stable and efficient application environment.

Gargoyle is generally up and available, but be aware it may encounter random system outages

Further updates will be provided as they develop.

Over the weekend of March 15th, a large number of people on campus received email purporting to be from "THE UCHICAGO.EDU TEAM". This email asked the recipient to email back with their password to prevent their account from being "deactivated". This message did NOT come from NSIT or any University authority; it was a "phishing scam" used to steal people's passwords and accounts. If you responded to this message, you should change your password immediately. (Network Security is also working to identify accounts stolen by this scam and proactively lock them to prevent misuse.)

This is not the first time this scam has hit the campus, and will not be the last. You should be aware that, by policy, NSIT will NEVER contact you to ask for your password, either by phone or by email. It is also explicitly against University policy to send your password to anyone via email. If you should receive such a request via email, you should delete it without responding. For more information, see the Safecomputing website's article on Phishing at http://safecomputing.uchicago.edu/phishing/.

Beginning Wednesday, May 7th at 5:00 PM, work will begin to relocate the chilled water line west of the Regenstein Library. During this project, some buildings connected to the Regenstein chilled water distribution system will not have air conditioning. The air conditioning will be off between the hours of 6:00 PM and 7:00 AM each day of the project. While the chilled water distribution system is off, outside air will be used to cool the buildings. Following is a list of activities the campus community can expect in regards to this work:

--The chilled water shutdown will take place between the hours of 6:00 PM - 7:00 AM on the evenings of Wednesday, May 7th , Thursday, May 8th, Monday, May 12th, and Tuesday, May13th.

--Chilled water will be available during the hours of 7:00 AM - 6:00 PM to allow for air conditioning.
--Noisy equipment will be located on the south side of Erman Biology Center.  The equipment will be operated between 6:00 PM and 8:00 AM each day of the project.
--The sidewalk to the south of Erman Biology Center will be closed.
--On Monday, May 12th, the sidewalk and parking along 57th Street and west of the Regenstein main entrance will be closed.
--Project dates are subject to weather conditions.
--Signs will be posted directing pedestrians around work sites.

Please contact Mike Natarus, Project Manager with Facilities Services, at 773-834-1728 with questions or concerns.