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U of C Status Announcements
NSIT - Green
NSIT - Green
Facilities - Green
Facilities - Green


NSIT
07-01-2009 12:10 PM Green Resolved: Authentication Problems
Beginning around 8:45am on July 1, many people on campus became unable to authenticate to the University wireless network. Others were also unable to access webspace.uchicago.edu. The problem was traced to an error that occurred when propagating eligibility information to our authentication systems. As of 11:45am, NSIT has restored all access by repopulating the eligibility fields.
07-01-2009 10:50 AM Yellow Wireless Authentication Problem -- Update
On the morning of July 1, a large number of people on campus became unable to authenticate to the University wireless network. The problem has been traced to an error which occurred when propagating wireless eligibility to our authentication system. Systems staff are currently repopulating the eligibility fields; people will be able to log in again as the correct data propagates. Unfortunately, the process is taking longer than we anticipated; we currently project that the problem will be resolved by 1 PM. The error did not affect any service other than wireless access.
07-01-2009 9:57 AM Yellow Wireless Authentication Problems
A large number of people on campus are currently unable to authenticate to the University wireless network. The root of the problem has been traced to an error which occurred when propagating wireless eligibility to our authentication system. Systems staff are currently repopulating the eligibility fields; people will be able to log in again as the correct data propagates. The problem should be entirely resolved by 10:30 AM. The error did not affect any service other than wireless access.
06-15-2009 10:48 AM Green NSIT service outage on 6/11/2009 that impacted campus websites
This message is a follow-up to the outage on Thursday, June 11 that severed access to over 1,000 campus websites from about noon to 5:30 pm. We want to share with you, what happened, the solution process, and plans to ensure that this type of incident does not re-occur.
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06-11-2009 5:44 PM Green Resolved: Web hosting environment outage
As of 5:35pm on 6/11, NSIT personnel have implemented a solution to restore the web hosting environment's full functionality. All sites are once again accessible.
06-11-2009 2:33 PM Red Updated: Web hosting environment outage
As of noon on June 11th, NSIT began experiencing DNS-related problems with one of the web hosting environments. Many websites, primarily those hosted on webspace.uchicago.edu, are presently unavailable. The source of the problem has been identified and NSIT personnel continue to work in conjunction with an outside vendor. At this time, we do not anticipate a resolution before the close of business today, 6/11.
06-11-2009 1:03 PM Red Web hosting environment outage
NSIT is presently experiencing problems with one of the web hosting environments. Many websites, primarily those hosted on webspace.uchicago.edu, are presently unavailable. The source of the problem has been identified and NSIT personnel expect to resolve the problem before 2pm.
05-14-2009 1:40 PM Green USITE, cMail Performance Issues Resolved
After consultation and service calls from both hardware and software vendors, the cluster of servers supporting the USITE workstations is again operating at 100% capacity. Service was not interrupted during the course of this incident. Additionally, the vendor-installed patch on the morning of 13 May appears to have resolved performance issues for cMail users; if you are still seeing hangs or slow performance using cMail, please contact the NSIT Support Line at support@uchicago.edu or 834-TECH.
05-11-2009 3:52 PM Yellow Slow performance on USITE Workstations
We are experiencing a hardware problem with one of the four servers which provide USITE users with their Windows environment. We are investigating the problem to determine the cause and severity. In the mean time, the faulty system has been removed from the cluster. All system users may notice slightly slower response time from their workstation during peak utilization hours, when load on the remaining members of the cluster will increase.
05-07-2009 4:40 PM Yellow Slow Performance on cMail
NSIT is aware of recent performance issues on cMail, our central standard email system. This tends to take the form of long delays or hangs when logging in or accessing email. We have spoken with the vendor, and they are providing us with a patch which they say will address the issue; they will be installing this patch during our normal early morning maintenance period on Wednesday, 13 May. In the meantime, we have noted that the problem seems to be much worse for people using webmail.uchicago.edu than for people using desktop clients (such as Thunderbird), so you may see improved performance if you try a different client; instructions for configuring desktop clients can be found at http://nsit.uchicago.edu/docs/email/configuration/
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Facilities
06-23-2009 10:21 AM Green MAIN QUADRANGLE CLOSED TO ALL VEHICLES AND INCREASED NOISE

We would like you to know that major road work on 58th Street, from University to the circle, is scheduled to begin on Wednesday, July 1, 2009. As this work will require a complete street closure, all vehicles will be prohibited from accessing the Main Quadrangle via 58th Street.

The following is a list of many of the activities you may expect to see as a result of this major initiative:

--Demolition of 58th Street is scheduled to begin on Wednesday, July 1, 2009, and all vehicles must be off the Main Quadrangle by 7:00AM.

--Signs announcing that the Quadrangle is closed to vehicles will be posted on University Avenue at both 59th and 58th Streets.

--The replacement of the street and sidewalk portions of 58th Street will require that the vehicle restriction be in force 24 hours EVERY day.

--This project will require the use of large construction machinery for both the removal of the existing street, and the installation of the new pathway.

--Unfortunately, the work will be noisy.

--Way-finding signs to assist pedestrians in walking around the work areas will be prominently posted in numerous locations.

Rob Kelly, the Facilities Services Project Manager for this work is available at (773) 834-1846 to respond to any questions or concerns you may have.

06-17-2009 3:05 PM Green Hines Laboratory Crane Lift -

Please be aware that Ellis Avenue between 57th and 59th Streets will be closed on Saturday, June 20, 2009 between 7:00 AM and 2:00 PM for a crane lift. Below is a list of activities the campus community can expect in regards to this work:

--NO traffic will be allowed on Ellis Avenue between 57th and 58th Streets.

--All parking will be eliminated on the west side of Ellis Avenue between 57th Street and the Bookstore, and all parking will be eliminated on the east side of Ellis Avenue between 57th Street and Jones Laboratory.

--Access from 59th Street going north on Ellis Avenue will be permitted only until 58th Street for parking and drop-off only. No thru traffic will be permitted north of 58th Street.

--There will be construction flaggers present at 57th Street to redirect southbound Ellis Avenue traffic to ensure pedestrian and motorists safety.

--There will be flaggers at 59th Street notifying motorists of the street closure.

--Contractors will be utilizing a 75 ton crane to install equipment on to the Hinds Laboratory.

--Pedestrian traffic will not be available on the west side of Ellis Avenue in front of Hinds Laboratory. Pedestrians will be directed to go around Hinds along the paths on the west side of Hinds Laboratory.

--Signage will be posted notifying motorists and pedestrians of the street and sidewalk closure.

--The work is weather permitting. In the event of inclement weather, the lift will take place on Sunday, June 21, 2009.

Please contact Jim Garcia, Project Manager for Facilities Services, at (773) 834-1825, with questions or concerns.

06-04-2009 1:31 PM Green NEW LIGHTS WILL BE INSTALLED ALONG 60TH STREET BETWEEN INGLESIDE AND DORCHESTER

During the summer months, approximately 200 new light fixtures to illuminate sidewalks will be installed along 60th Street between Ingleside and Dorchester Avenues. In addition, new lights will be installed on the cross streets between 60th and 61st Street. The campus community can expect the following in regards to this work:

--The new fixtures will be installed on University property near adjacent sidewalks.

--The work will involve trenching to install the necessary electrical conduits and concrete bases will be poured to support the fixtures.

--The project will coordinate with individual buildings as the work progresses from east to west along 60th Street and north to south on the cross streets.

Please contact Mike Gramhofer, Project Manager with Facilities Services at 834-1840 with questions or concerns.

03-19-2009 12:45 PM Green TRAFFIC IN THE WEST PART OF CAMPUS BETWEEN DREXEL AND COTTAGE GROVE AND 56TH AND 58TH STREETS

Beginning in April the West Camp Utility Plant and the New Hospital Pavilion will impact traffic in the west part of campus between Drexel and Cottage Grove Avenues and between 56th and 58th Streets. The campus community can expect the following:

--On Cottage Grove Avenue between 58th and 57th Streets the west parking lane will be closed to vehicles.

--On 57th Street between Cottage Grove and Drexel Avenues the south (eastbound) parking and traffic lane of 57th Street will be closed. Eastbound traffic will be routed to the westbound driving lane and the westbound traffic will be routed to the north (westbound) parking lane.

--On Drexel Avenue the west parking lane between the Comer Emergency Department entrance and 57th Street will be closed.

--On Maryland Avenue between 56th Street and the south end of the West Campus Utility Plant the street will be closed from April 27, 2009 May 15, 2009.

--Traffic signage will be posted informing vehicles of the temporary street reconfigurations.

--Sidewalk signage will be posted to inform the public of the temporary street closures and sidewalk reconfiguration.

Please contact Derrick Bailey with Facilities Services at (773) 834-1411 or Elizabeth Lockwood with the Medical Center at (773) 834-2894 with questions or concerns.

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